TERMS & CONDITIONS
1. GENERAL ACCEPTANCE
BY VISITING OUR WEBSITE, VISITING OUR PHYSICAL LOCATION, OR PURCHASING SOMETHING FROM US, YOU ENGAGE IN OUR "SERVICE" AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS APPLY TO ALL USERS OF THE SITE AND CUSTOMERS OF OUR RESTAURANT.
2. ABOUT US
- WE OPERATE UNDER THE NAME MEAT PREACHERS.
- OUR RESTAURANT IS LOCATED AT B09 / 19 GRANT ROAD, FRANKTON, QUEENSTOWN, NEW ZEALAND 9300.
3. PRODUCTS, PRICING, AND AVAILABILITY
- ALL THE FOOD WE SERVE IS CRAFTED FROM OUR OWN RECIPES THAT ARE CAREFULLY TESTED, REFINED, AND PERFECTED IN OUR QUEENSTOWN KITCHEN.
- WE OFFER BOTH DINE-IN AND TAKEAWAY SERVICES.
- OUR STANDARD OPERATING HOURS ARE DAILY FROM 11AM TO 8PM. PRODUCT AVAILABILITY IS SUBJECT TO THESE OPERATING HOURS AND DAILY INGREDIENT SUPPLIES.
- ALL PRICES ARE LISTED IN NEW ZEALAND DOLLARS (NZD) AND ARE INCLUSIVE OF GOODS AND SERVICES TAX (GST) UNLESS OTHERWISE STATED. PRICES FOR OUR PRODUCTS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
4. TABLE BOOKINGS AND RESERVATIONS
- BOOKINGS: TABLE RESERVATIONS CAN BE MADE VIA OUR WEBSITE ("BOOK A TABLE"). WE RECOMMEND BOOKING IN ADVANCE, ESPECIALLY DURING PEAK DINING TIMES.
- PUNCTUALITY: WE ASK THAT YOU ARRIVE ON TIME FOR YOUR RESERVATION. WE WILL HOLD YOUR TABLE FOR A GRACE PERIOD OF 15 MINUTES PAST YOUR BOOKING TIME. IF YOU HAVE NOT ARRIVED OR CONTACTED US WITHIN THIS TIMEFRAME, WE RESERVE THE RIGHT TO RELEASE THE TABLE TO WALK-IN CUSTOMERS.
- CANCELLATIONS: IF YOU NEED TO CANCEL OR AMEND YOUR BOOKING, PLEASE PROVIDE US WITH AS MUCH NOTICE AS POSSIBLE SO WE CAN ACCOMMODATE OTHER GUESTS.
- LARGE GROUPS: FOR LARGE GROUP BOOKINGS OR PRIVATE EVENTS, A DEPOSIT OR A PRE-SET MENU MAY BE REQUIRED. THESE SPECIFIC TERMS WILL BE COMMUNICATED AT THE TIME OF BOOKING.
5. ONLINE ORDERS AND TAKEAWAY
- EXTERNAL PLATFORM: WE ACCEPT ONLINE TAKEAWAY ORDERS VIA OUR DESIGNATED EXTERNAL ORDERING PLATFORM AT ORDER.LOCALSERVES.CO.NZ/MEATPREACHERS.
- ORDER ACCEPTANCE: WE RESERVE THE RIGHT TO REFUSE OR CANCEL ANY ORDER YOU PLACE WITH US (E.G., DUE TO STOCK UNAVAILABILITY). IF WE CANCEL AN ORDER, YOU WILL BE FULLY REFUNDED, AND WE WILL ATTEMPT TO NOTIFY YOU VIA THE CONTACT INFORMATION PROVIDED.
- COLLECTION: IT IS THE CUSTOMER'S RESPONSIBILITY TO COLLECT THEIR TAKEAWAY ORDER AT THE DESIGNATED PICK-UP TIME. WE ARE NOT RESPONSIBLE FOR A DROP IN FOOD QUALITY OR TEMPERATURE IF AN ORDER IS COLLECTED LATE. ORDERS NOT COLLECTED BEFORE CLOSING TIME WILL BE DISCARDED AND ARE NON-REFUNDABLE.
- PAYMENT SECURITY: ONLINE PAYMENTS ARE PROCESSED SECURELY BY OUR CHOSEN THIRD-PARTY PAYMENT GATEWAYS.
6. ALLERGIES AND DIETARY REQUIREMENTS
WHILE WE PRIDE OURSELVES ON USING THE BEST INGREDIENTS, OUR QUEENSTOWN KITCHEN PROCESSES A VARIETY OF MEATS AND OTHER ALLERGENS. CUSTOMERS WITH SEVERE ALLERGIES OR SPECIFIC DIETARY REQUIREMENTS MUST NOTIFY STAFF PRIOR TO ORDERING OR INDICATE IT CLEARLY IN THE NOTES OF THEIR ONLINE ORDER. WE CANNOT GUARANTEE THAT ANY ITEM IS ENTIRELY FREE FROM TRACE ALLERGENS.
7. GOVERNING LAW
THESE TERMS AND CONDITIONS AND ANY SEPARATE AGREEMENTS WHEREBY WE PROVIDE YOU SERVICES SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF NEW ZEALAND.